Terms & Conditions.

Last updated: 23 August 2025

Welcome to A Spoonful of Salt. By accessing or placing an order through our website, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. About Us

A Spoonful of Salt is a self-employed print-on-demand clothing business. We partner with third-party providers (namely, Printful) to produce and ship our products directly to you.

2. Products

  • All items are made-to-order. This means each product is printed individually once you place an order.

  • Colours, sizes, and placement of designs may vary slightly due to different screen settings and the nature of print-on-demand production.

  • We do our best to provide accurate product descriptions, but small variations may occur.

3. Orders & Payments

  • By placing an order, you confirm that all details you provide are accurate and complete.

  • Payments are processed securely via Squarespace Payments.

  • We reserve the right to refuse or cancel any order if payment is not authorised or if we suspect fraudulent activity.

4. Shipping & Delivery

  • Production times vary between 2–7 business days before dispatch.

  • Delivery times depend on your location:

    • UK orders: 2-4 business days

    • EU orders: 3-8 business days

  • Once an order is dispatched, we cannot guarantee delivery dates as this depends on the shipping carrier.

  • Customers are responsible for providing correct delivery details. We are not liable for delays or losses caused by incorrect addresses.

5. Returns, Refunds & Exchanges

Because items are custom-printed to order, we do not accept returns or exchanges for:

  • Wrong size ordered

  • Change of mind

We only accept returns if:

  • The item is defective, damaged, or misprinted

  • You received the wrong product

If this occurs, please contact us within 14 days of receiving your order with photos of the issue, and we will arrange a replacement or refund.

6. Intellectual Property

  • All designs, logos, and content on A Spoonful of Salt are the property of our brand or licensed creators.

  • You may not copy, reproduce, or distribute our designs without prior written consent.

7. Limitation of Liability

  • We are not responsible for indirect losses, including loss of income, profit, or business, resulting from the use of our website or products.

  • Our liability is limited to the value of the order placed.

8. Privacy & Data Protection

We respect your privacy and handle your personal information in line with our Privacy Policy (link). By using our site, you agree to the collection and use of information in accordance with this policy.

9. Governing Law

These Terms & Conditions are governed by the laws of United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the courts in that region.

10. Contact Us

If you have any questions about these Terms & Conditions, please contact:
📧 beth@aspoonfulofsalt.com
📍 A Spoonful of Salt, 54 St James Street, Liverpool, ​L1 0AB